WHOZZ CALLING ? 4 (DELUXE) - SERIAL PORT - BNIB W/Warranty -- Caller Id Unit-

Description

This is a serial port unit.
If you are unsure what unit to purchase please copy and paste the link below to CallerId.com to use their Product Selection Guide. In 2 minutes you will be able to determine what unit works with your specific software.
http://www.callerid.com/product-guide/
You are bidding on a brand new Whozz Calling? 4 unit from
CallerID.com
.  This is a full-featured, "Call Accounting" unit with a retail price of $
495.00
.  You will receive the Whozz Calling? unit, power supply, mounting bracket, 6' serial cable, and a complete instruction manual.  Free software can be downloaded at
http://www.callerid.com/downloads/software-for-users/
or purchased from one of their
software partners
.  This unit is new in the original box, it is this years production, and is covered under warranty.  CallerID.com offers free lifetime technical support on any units they manufacture no matter where you purchased the unit nor whether you are the original purchaser. So check out this great product and save a lot of money. Look at my perfect rating and buy with confidence.
If you are unsure what unit is needed for your application go to
http://callerid.com/product-guide/
and this guide will walk you through the steps to pick out the correct unit.
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Whozz Calling?
Inbound and Outbound Multi-Line Caller ID Hardware
The Whozz Calling? 4 & 8 line units monitor inbound and outbound phone traffic on multiline phone systems. Caller ID time & date, name and number, outgoing Caller ID (time & date and number dialed), along with all other call detail is sent to a computer via serial port. Use Caller ID service to log and display incoming calls, instantly access records from customer databases, speed customer service and order taking, automatically route calls, build mail lists, and provide modem security. Use the touch-tone coding and built-in call duration feature to keep track of both incoming and outgoing calls for billing applications, employee monitoring, and long distance charges. Individual 4 and 8 line units chain together to handle up to 56 phone lines into a single computer serial port.
Uses
Pop-up
customer records on screen before answering each call. This allows a few moments to review the client's information before responding.
Build
your prospect database. Software available to "quick fill" new records with Caller ID names and phone numbers.
Call back
customers that hang up during busy times. The units logs all calls whether answered or not.
Save time
taking orders by popping up customer records automatically. Save precious seconds during peak hours, especially with POS integrated Caller ID.
Automatically
bill clients by capturing account codes dialed and linking to call accounting and/or billing software.
Determine
number of telephony personnel required. Units tracks number of rings before calls are answered and duration of calls.
Track
outbound telemarketing productivity in multi line environments. Calculate number of contacts, number of calls, and average time on phone.
Increase
modem/LAN security by setting unit to Pass only Caller ID matched callers. A bulletproof method of preventing unauthorized access.
Block
nuisance calls. Unit is capable of blocking a list of Caller ID numbers including Private & Out-of-Area callers.
Track
Interactive Voice Response (IVR) selections. Unit reports all digits dialed during phone call.
Save
on long distance charges by deterring employee personal calls and unauthorized long distance usage.
Hardware Features
Inbound
Caller ID data indicates Line Number, Caller ID Time & Date, Name & Number, Call Duration, Number of Rings Before Answer, Distinctive Ring Type, and any Dialed Digits during call.
Outbound
Caller ID data includes Line Number, Date & Time, Number Dialed, Extra DTMF Digits Dialed after answer, and Call Duration.
First Ring
Suppression prevents calls from being answered before Caller ID is delivered.
Call Blocking
/Passing based on Caller ID number for modem/LAN security and nuisance calls.
All data
captured on all lines, all the time. Individual microprocessors on each channel handle data on all lines simultaneously.
Units
can be chained together to monitor up to 56 phone lines through one serial port.
Diagnostic
LED's for power, data delivery, ring signal, Caller ID signal, on & off-hook, DTMF digits dialed, and call timing.
Simple
modular connections, wall mount transformer, small and lightweight.
Product
includes power supply, 6' RS232 serial cable, mounting bracket, serial port loopback connector, and manual.
Many
general business and industry specific software programs to choose from (
see below
)
Programmer Features
Data
delivered by hardware to PC either when call is initiated, when call ends, or both.
Detailed
data can be delivered for real time On Hook, Off Hook, Flash Hook, and Ring Signal conditions.
Simple
text output (
Data Format
) allows easy interfacing to custom applications and direct access through a communications terminal.
Calls
records are sent as fixed, left justified, space delimited fields and terminated with carriage return & line feeds for simple string reads and field extractions.
Comprehensive
manual
designed with the programmer in mind.
Free
technical and programming support for the life of the hardware.
Free
Visual Basic application with source code
available for Windows applications.
Specifications and Dimensions:
Physical Dimensions: 2"H x 8.1"W x 6.25"D
Shipping Dimensions: 3.25" x 13" x 9.5"
Shipping Weight: 4lbs. (1.8 kg)
External Power Supply: Output 9VDC Unregulated
Standard Power Supply Input: 120V, 350mA
Optional Power Supply Input: 220V, 350mA
Current Draw: (WC4) < 220mA, (WC8) < 350mA
Phone Connections: Modular RJ11 (2 Wire) and RJ14 (4 Wire)
Computer Connection: 9-9 Pin straight-wired RS232 serial cable
Ringer Equivalence (REN): 0.1B
UL, SA and FCC approved
General Business and Home use Software
IdentaFone "Multi-line CallerID"
Mountain Systems, Inc. "Call Audit"
Summit "Caller ID Tracker"
Stealth Software "Talking CallerID"
Industry Specific Software
Please call and we can suggest the software that may be best suited for your application.
Users Guide and Programming Manual in PDF format
Whozz Calling? 4/8 Manual
(requires Adobe Acrobat)
Free Programming Tools
Whozz Calling? "Listener" and Source Code
Data Format
All CallerID.com serial devices conform to the same format. The simple, fixed field, space delimited, text output data stream is shown in the
Data Format
.
How it Works
Whozz Calling? units can be used with any muti-line telephone system as long as the main phone lines coming into the building are analog. Incoming phone lines plug into the unit and a serial cable connects it to a PC or serial printer. Modular input and output jacks are provided so that all connections are a snap. The unit connects the same way even if a digital system, KSU, or PBX is present. If more convenient, units can even be connected in parallel with incoming phone lines.
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